IT Vendor Manager

Job description

ERIKS Digital is looking for an IT Vendor manager to get the best out of our current and future relationships with our IT partners and IT suppliers? In this position you will support the Sr Sourcing & Vendor manager in developing a robust, professional, and forward-thinking technology sourcing organization. Furthermore, you will proactively identify and execute savings and innovation opportunities for business/technology stakeholders


About the role 

At present, there are more than 100 suppliers from whom we purchase various IT products & services. As an IT Vendor Management Specialist, you are responsible for optimizing value delivery and business outcomes through the consistent management, administration, and guidance of our partners and suppliers. You will be responsible (mostly post-contract signature) for the operational, tactical, and strategic aspects of the multi-faceted field of Vendor Management.


This means that you are the one who can get the best and the most out of a partner & supplier for ERIKS so that the contract that has been signed will be successful. Vendor Management ensures that the added value of IT is experienced within ERIKS. 

Within ERIKS the IT contracts concern both infrastructure and applications, from smaller software contracts to the complete outsourcing of services, as well as the commitment to innovations (IT Roadmap). 

You’ll have recurring meetings with the Vendors and internally with ERIKS key stakeholders and focus on the realization of contracted quality improvements and savings within the contract lifecycle.


This challenge is also to develop and implement a vision on further professionalization and developments of the fields of Vendor Management. You will contribute to the development, application and securing of knowledge and expertise in the field of Vendor Management in a team of professionals by creating support for the way in which you organize Vendor Management (be a team player by cooperation and coaching) and by continuously improving our information provision and digitizing our contract management work.


You will be part of ERIKS Digital, a team of 100+ professionals enabling the processes of ERIKS with Digital solutions. You will work together and report to the Senior Sourcing & Vendor Manager, alongside a Contract Manager and Technology Sourcing Specialist.

Requirements

As a Vendor Manager, you are able to act at strategic, tactical, and operational level. As a fast learner with good analytical abilities. You have an entrepreneurial approach in which you are not afraid to take the initiative and drive objective decisions that deliver business value, always acting in line with our company values.


You are a self-starter who can achieve results quickly in a complex and dynamic work environment. You are satisfied by the challenge of bringing clarity to ambiguity and have a proven track record in the area of IT vendor management and contract management. You have no difficulties with communications at all levels with both internal and external stakeholders and you can represent a range of interests in an objective manner.


We believe the right candidate meets the following criteria:

  • - Bachelor or Master in Business studies or ICT, or equivalent experience
  • - Proven experience (2-4 years) as an IT Vendor Manager (or a similar role) within a multinational company
  • - Familiarity with IT and data communications.
  • - Relationship builder and team player
  • - High cost and risk awareness, high-level understanding of legal affairs, contract- standardization & project control and quality
  • - Fluent in written and spoken English (Dutch is a pre.)

About ERIKS

80 years ago, ERIKS started as a supplier to the dairy industry in the Netherlands, providing mechanical components and tools that helped dairy plants increase efficiency. Since then, the company kept innovating, evolving, and expanding. Through a consistent focus on technology and service, it became a key sparring partner and service provider for a range of industries. Among its clients are high-tech manufacturing and food companies (such as ASML and Heineken), energy industry players (from windmill operators to power plants), heavy vehicle manufacturers (making cars, ships, or airplanes), construction firms, medicine production businesses, and more.

For these clients, ERIKS provides a wide range of technical products (for instance hoses and valves), co-engineering, customization solutions, and related services. Technical teams are at customers’ beck and call for sophisticated support and advice – from design to smart maintenance. And on the local web shops, customers can easily order tools or component parts.


“We provide products and know–how in a way that has a direct impact on the economy. In each household you’ll find at least one item of which the production was improved with help from ERIKS.” – Floris Jan Cuypers, COO at ERIKS

Dutch DNA, global culture


With its expansion into 17 countries and many different industries, ERIKS became a global organization, with a truly international culture and vision and with talent, experts, and client relationships from everywhere. Meanwhile, its headquarters and roots are in The Netherlands. The company is owned by SHV, a family-owned Dutch group with a portfolio of seven companies that together employ nearly 60.000 people worldwide. The culture at both SHV and ERIKS is built on integrity, entrepreneurship, and a core value of investing in people. With its 6.500 employees and nearly 2 billion Euros revenue, ERIKS is an established corporate – yet one with the entrepreneurial drive and willingness to invest that is often found at younger, smaller, PE-backed businesses.


Digital transformation
ERIKS now finds itself in a very exciting phase: that of a companywide digital transformation. The potential of digital technology for ERIKS extends to all business aspects, from easy business workflows to direct commercial purposes. Digital technology can advance ERIKS e-commerce channels as well as offer new innovations and service propositions that are partially or fully digital. Examples include the proposition of Smart Asset Management (IoT) or ‘ERIKS Wiki’, a knowledge mining database for employees and customers. ERIKS has a dedicated approach to digitization. The company is internally building a proactive, solution-oriented product organization with top-notch developers and digital and industry experts. Recently, a Chief Digital Officer was hired, and the next three years people, operating model, architecture, governance, and strategy will take full focus.



Eriks Digital is an equal opportunity employer and strives for equal treatment for all genders. Eriks Digital adheres to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. This is a fundamental part of our values and beliefs and we strive to create an inclusive environment where everyone can reach their potential.