D365-CRM Functional Developer

Job description

ERIKS Digital is looking for a D365-CRM Functional Developer

Within our Sales domain we are working on four different propositions, building new digital solutions for customers and our colleagues. For most of the sales-related projects we use standard ERP and CRM software, however we also build from scratch by exploring innovative technologies. The Sales domain focuses on the core processes and technology of our entire sales organization.

Recently we have designed new state-of-the-art organization, ready to help our business with its next step of the digital transformation. This new way of working is based on the ERIKS value chain, and is meant to tackle the customer journey end-to-end.

As a Developer you design and build business applications and support (pre) sales functions based upon identified business requirements and use cases. You apply advanced analysis skills and experience in principals of architecting, designing, demonstrating and positioning D365-CRM based solutions. Responsible for researching and resolving all reported issues.


  • Analyze, Design and Develop requested new functionalities/changes within D365
  • Manage and deploy solutions between environments (O(T)AP)
  • Write Functional and Technical Release documentation
  • Analyze and advice on MS upgrades
  • Keep up with new released functionalities at Dynamics Platform
  • Keep development within D365 SDK (where possible)
  • Troubleshooting issues together with team and end users
  • Ensures the implemented D365-CRM functionality integrates seamlessly with the existing infrastructure of the company
  • Support on CRM usage in Browsers and Outlook


  • Certified Microsoft CRM 2015 and above developer
  • Knowledge of / Experience with:
    • Power Platform
    • PowerApps
    • Azure development
    • JavaScript
    • API integrations
    • XRM toolbox (pre)
    • PowerBI (pre)
    • AI technology (pre)


80 years ago, ERIKS started as a supplier to the dairy industry in the Netherlands, providing mechanical components and tools that helped dairy plants increase efficiency. Since then, the company kept innovating, evolving, and expanding. Through a consistent focus on technology and service, it became a key sparring partner and service provider for a range of industries. Among its clients are high-tech manufacturing and food companies (such as ASML and Heineken), energy industry players (from windmill operators to power plants), heavy vehicle manufacturers (making cars, ships, or airplanes), construction firms, medicine production businesses, and more.

For these clients, ERIKS provides a wide range of technical products (for instance hoses and valves), co-engineering, customization solutions, and related services. Technical teams are at customers’ beck and call for sophisticated support and advice – from design to smart maintenance. And on the local web shops, customers can easily order tools or component parts.

“We provide products and know–how in a way that has a direct impact on the economy. In each household you’ll find at least one item of which the production was improved with help from ERIKS.” – Floris Jan Cuypers, COO at ERIKS

Dutch DNA, global culture
With its expansion into 17 countries and many different industries, ERIKS became a global organization, with a truly international culture and vision and with talent, experts, and client relationships from everywhere. Meanwhile, its headquarters and roots are in The Netherlands. The company is owned by SHV, a family-owned Dutch group with a portfolio of seven companies that together employ nearly 60.000 people worldwide. The culture at both SHV and ERIKS is built on integrity, entrepreneurship, and a core value of investing in people. With its 6.500 employees and nearly 2 billion Euros revenue, ERIKS is an established corporate – yet one with the entrepreneurial drive and willingness to invest that is often found at younger, smaller, PE-backed businesses.

Digital transformation
ERIKS now finds itself in a very exciting phase: that of a companywide digital transformation. The potential of digital technology for ERIKS extends to all business aspects, from easy business workflows to direct commercial purposes. Digital technology can advance ERIKS e-commerce channels as well as offer new innovations and service propositions that are partially or fully digital. Examples include the proposition of Smart Asset Management (IoT) or ‘ERIKS Wiki’, a knowledge mining database for employees and customers. ERIKS has a dedicated approach to digitization. The company is internally building a proactive, solution-oriented product organisation with top-notch developers and digital and industry experts. Recently, a Chief Digital Officer was hired, and the next three years people, operating model, architecture, governance, and strategy will take full focus.

Eriks Digital is an equal opportunity employer and strives for equal treatment for all genders. Eriks Digital adheres to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. This is a fundamental part of our values and beliefs and we strive to create an inclusive environment where everyone can reach their potential.